Our employees are inspired to be the best they can be, where our team is as diverse as the markets we serve.
We foster an open environment where creativity thrives, and provide you with the opportunities you need to keep developing.
It's not just all work and no play at the BreadTalk Group. We support our employees's involvement in the cause that is closest to their hearts.
Together with colleagues from all 3 divisions, Huey Min was part of a charity event in collaboration with 'Food from the Heart' – a charity organisation reaching out to the less fortunate to share the joy of eating well. They spent a meaningful weekend afternoon celebrating the last day of Lunar New Year with over 40 elderly, sharing good wishes for the year ahead with a cheerful 'Lo Hei'. Other initiatives supported by the Group include organised visits to homes, environment friendly initiatives and fundraising efforts.
Previously from the public sector, Wing Git took the leap to explore new opportunities in the private sector as a key member of the Human Resource team.
Wing Git rose to the new challenges in the retail environment. He travels extensively to the Group’s regional offices, forging invaluable friendships with colleagues from all walks of life. According to Wing Git, the opportunity to learn and understand subtle cultural nuances is a vital skill in an evolving global marketplace.
Paul Fang and Yuan Xin joined the BreadTalk Group as part of the Management Associate Programme - a career acceleration scheme specially conceived for high-performing individuals looking to supercharge their career within the Group.
With their fresh perspectives, the duo has been making marked contributions by driving productivity, improving retail and backend processes. Being millennials themselves, they are also actively exploring new digital initiatives that can help improve business processes while enjoying what they do best!
Meng Han loved sketching as a child and has transformed his passion and ideas into real-life concepts. A graduate from the Nanyang Academy of Fine Arts, Meng leads a team of creatives at the Bakery Division, providing creative direction for the Bakery Division’s wide-range of dining concepts – from ensuring the right art direction to be executed for a photography set up to working on quirky designs to be executed that puts a smile on consumers’ faces. Take a closer look at his work the next time you pop by any BreadTalk!
Lin-Jie, as she is affectionately known, started her career as a Coffee Master herself with the very first Toast Box store at Wisma Atria in 2005. Her warm personality and professionalism have drawn many of her team mates who look to her for advice. Lin-Jie dedicates her success to the numerous opportunities the Group has provided her to fuel her coffee passion, where she has travelled to various countries to attend courses and upgrade her skills.
Her strong passion in coffee brewing at Toast Box reflects her commitment to deliver consistent quality to her customers. Having been with the company for the last 10 years, she has trained many of her “disciples” at the 80 Toast Box stores on the intricacies of the perfect cuppa.
You Lee joined BreadTalk as a Junior Customer Service Assistant in 2010. 5 years later, You Lee is now the youngest Branch Manager at BreadTalk.
Many of her customers have grown to become her friends over the years. She recalls the satisfaction she felt when she managed to help a customer who accidentally dropped a customised birthday cake for her son’s birthday party with another personalised cake on the house.
Having good mentors along the way has spurred her on in the Food & Beverage industry, which can be tough at times but definitely rewarding!
Having served in one of the world’s leading airlines as a flight attendant for 6 years, Gina was able to successfully apply her extensive customer service experience to her role with Din Tai Fung’s Customer Care Department. Established in 2012, its team of Service Professionals uplifts service standards, product knowledge training and handles customer feedback within the restaurant chain, presenting a great dining experience to diners.
Renowned for its famous Taiwan heritage and hospitality, Din Tai Fung also invites Taiwanese graduates to join its diverse team, such as Pamela. Having been with Din Tai Fung Singapore for close to 2 years, she derives great pleasure interacting with customers from all over the world. Having formed close-knit bonds with fellow colleagues, she now considers Din Tai Fung her second home, and enjoys celebrating local festivities with her Singaporean colleagues.
In order to remain competitive in today's fast-changing workplace, we nurture our employees to have both knowledge and skills that are relevant, current and sought after.
The BreadTalk Group Academy strives to improve capabilities and deepen professional competencies to build the foundation of our company’s growth and success.
Research & Development and technical training for our culinary team
We develop training programmes to encourage our employees to keep abreast with the latest industry developments.
Retail and service-quality training for staff in store operations
Cultivating quality service techniques is essential for grooming our employees to become productivity champions, enabling them to take on their job with greater confidence.
Leadership courses for management team
We strengthen our employees’ occupational, leadership and business operations skills sets to become experts in the Food & Beverage field, through our specialised leadership training.
Overseas franchise staff training programme
We equip our overseas franchise staff with the necessary knowledge and skills to support the Group’s International franchise operations successfully.
Our courses and programmes are supported by government agencies such as Spring Singapore and the Singapore Workforce Development Agency.
Approved Training Centre
The BreadTalk Group Academy was awarded the status of an Approved Training Centre by the ITE on 1 April 2015 – making us the first external institution that offers NITEC in Pastry and Baking.
Management Associate Programme (MAP)
MAP is a career acceleration scheme specially conceived for high-performing individuals looking to supercharge their career within the Group. Piloted last year to attract fresh minds from established tertiary institutions, MAP has indeed taken off and will now be extended to nurture a pipeline of internal talents from within the organisation. Subsequent intakes will include handpicked potentials from across all levels and roles within the Group - and it could be you! Being nominated by your supervisor, as the cream of the crop, will place you under an intensive training, mentorship and immersion programme, which will identify your inclinations and catapult your career in management. This is part of our continual commitment in developing our next generation of leaders to bring the BreadTalk Group to greater heights in future.
SkillsFuture Earn & Learn
As the industry leader in the burgeoning Food & Beverage sector, the BreadTalk Group has unveiled plans to embrace the new SkillsFuture Earn and Learn Programme, part of the bigger SkillsFuture national movement (set up by the Ministry of Manpower) aimed at empowering every Singaporean. Similar to our in-house Management Associate Programme (MAP), trainees from Polytechnics under this initiative will hone their technical skills over a 15-month internship. Under the tutelage of mentors who possess a wealth of industry experience, these lucky few will also have a chance to go on a 3-month overseas attachment and eventually take on specialised roles as part of our Research & Development (R&D) and Quality Assurance (QA) teams.
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